| Product and market fit | Experience with the intended product type, specifications, and destination market. | Can explain relevant product configurations, local requirements, and any design differences needed for the target market. | Product specifications, drawings, market-specific versions, and a written compliance plan. | ___ / 5 |
| Factory and production control | Whether the supplier manufactures the product or subcontracts key production stages; how production is controlled. | Production locations and outsourced processes are disclosed, and the supplier permits a factory audit or independent inspection. | Factory profile, process flow, production records, and audit or inspection results. | ___ / 5 |
| Quality management | Documented inspection procedures, defect handling, and corrective actions. | Incoming, in-process, and final inspections are defined, with traceable records and a documented corrective-action process. | Quality procedures, inspection checklists, sample records, and any current ISO 9001 certificate, if claimed. ISO 9001 certification alone does not certify a product. | ___ / 5 |
| Battery safety and traceability | Cell and battery-pack sourcing, battery management, protection features, and batch traceability. | Can identify the battery configuration and provide model-specific safety and transport documentation. Check requirements for the destination market and battery type. | Battery and charger specifications, protection-system details, applicable test reports, and a UN 38.3 test summary for lithium batteries offered for transport. | ___ / 5 |
| Product compliance | Whether the complete product and its electrical components meet rules applicable to the intended market and product category. | Documents match the exact model and configuration being quoted. For example, EN 15194 may be relevant to certain electrically power-assisted cycles in Europe; it is not a general standard for all electric scooters. | Applicable declarations, test reports, label artwork, and a model-by-model compliance matrix. Verify any claimed certification with the issuing body where possible. | ___ / 5 |
| Testing and reliability | Testing of components and complete products under intended operating conditions. | A documented test plan covers relevant functions such as braking, electrical operation, durability, and environmental exposure; acceptance criteria are agreed before production. | Test plans, dated results, test-unit identification, failure records, and retest evidence after design changes. | ___ / 5 |
| Engineering and customization | Ability to manage specification changes, tooling, firmware, and product revisions. | Changes are reviewed and approved in writing; revisions are traceable across drawings, bills of materials, samples, and production units. | Change-control procedure, sample approval records, revision history, and a list of customization limits and related costs. | ___ / 5 |
| Capacity and lead time | Production capacity, order scheduling, minimum order quantity, and delivery planning. | The supplier provides a capacity plan and a written schedule for samples, materials, production, inspection, and shipment; confirm all figures against the proposed order. | Quotation, production schedule, capacity assumptions, MOQ, and contingency plan for material or logistics delays. | ___ / 5 |
| Warranty and after-sales support | Warranty scope, spare-parts availability, repair guidance, and response process. | Terms clearly define coverage, exclusions, claim evidence, response steps, and responsibility for replacement parts and shipping. | Written warranty policy, spare-parts list, service documentation, and sample claim workflow. | ___ / 5 |
| Commercial and shipment readiness | Quotation clarity, packaging, shipping documents, and export coordination. | Costs, trade terms, packing details, shipment responsibilities, and required documents are confirmed in writing before order placement. | Itemized quotation, packaging specifications, draft shipping documents, and confirmation of dangerous-goods transport requirements where applicable. | ___ / 5 |